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Clearwater Behavioral

Verified Treatment Center

Changing Lives Matter

Lincolnton, NC · 28092

SAMHSA Verified Outpatient Dual Dx
Specializes in Dual Diagnosis Adolescent

Key Takeaways for Changing Lives Matter

  • Outpatient · Dual Dx offered
  • Accepts Medicaid
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Changing Lives Matter

Changing Lives Matter is a SAMHSA-registered addiction-treatment facility located at Lincolnton, NC. The facility's programming is outpatient (Outpatient, Dual Dx), not residential. Patient-level evaluation of this facility should distinguish three considerations: state licensure status, voluntary accreditation (CARF or Joint Commission), and clinical-framework alignment with current ASAM Criteria — each of which is independently verifiable.

Care levels at Changing Lives Matter

Changing Lives Matter is an outpatient-focused program (Outpatient, Dual Dx) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. Operational prerequisite for admission: documented clinical assessment establishing medical necessity for the specific level of care Changing Lives Matter provides. The ASAM Criteria 4e framework is the benchmark standard for this assessment and is referenced in most major payer medical-necessity documents.

Insurance and payment

Payment and insurance posture: Changing Lives Matter accepts Medicaid — which is consequential because facilities that accept Medicaid tend to have the broadest patient populations and the most developed public-sector relationships, though reimbursement structures mean program intensity sometimes differs from commercial-focused centers. Pre-admission Verification of Benefits (VOB) documentation should include: specific plan product and network status, deductible status at time of admission, coinsurance rate applicable, prior authorization status and turnaround, and out-of-pocket accumulation. Under MHPAEA 2024 disclosure rules, plan-specific medical-necessity criteria must be available on request.

Specialty programming

The facility's documented specialty programming includes: Young adults, Seniors or older adults, Clients with co-occurring mental and substance use disorders. Clinical verification of specialty programming should encompass credentialed staff profile, programming-hour documentation, and specialty-specific medical-necessity documentation for third-party authorization. The MHPAEA 2024 rule addresses specialty-program network adequacy for patients requiring specific clinical capabilities.

Before you call

Operational admission checklist for Changing Lives Matter: (a) clinical assessment with documented ASAM 4e level-of-care recommendation; (b) insurance benefits verification in writing; (c) MAT policy documentation; (d) accreditation and licensure verification; (e) confirmed prior authorization for specific level of care. Each should be obtained in written form prior to admission. If the clinical situation involves opioid use disorder, confirm explicitly whether Changing Lives Matter offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Changing Lives Matter at a Glance

Levels of care

Outpatient · Dual Dx

Service settings

Outpatient

Therapy approaches

Cognitive behavioral therapy, Group therapy, Individual psychotherapy, Telemedicine/telehealth therapy

Age groups

Children/Adolescents, Young Adults, Adults, Seniors

Special populations

Young adults, Seniors or older adults, Clients with co-occurring mental and substance use disorders, Persons 18 and older with serious mental illness (SMI)

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

TRICARE / VA

Contact & Location

Address

2591 East Main Street, Lincolnton, NC 28092

Facility direct line

704-240-8097

Questions about this facility

Common questions about Changing Lives Matter

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Changing Lives Matter listed in the SAMHSA Treatment Services Locator?

Changing Lives Matter appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Changing Lives Matter accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in NC accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Changing Lives Matter (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Changing Lives Matter directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Changing Lives Matter specifically. There is no obligation to admit — the call is informational.