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Clearwater Behavioral

Verified Treatment Center

Crossroads Recovery Center

Marion, NC · 28752

SAMHSA Verified Outpatient Dual Dx
Specializes in Adolescent

Key Takeaways for Crossroads Recovery Center

  • Outpatient · Dual Dx offered
  • Accepts Private insurance
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Crossroads Recovery Center

Crossroads Recovery Center is a SAMHSA-registered addiction-treatment facility located at Marion, NC. The facility's programming is outpatient (Outpatient, Dual Dx), not residential. Patient-level evaluation of this facility should distinguish three considerations: state licensure status, voluntary accreditation (CARF or Joint Commission), and clinical-framework alignment with current ASAM Criteria — each of which is independently verifiable.

Care levels at Crossroads Recovery Center

Level-of-care documentation: Crossroads Recovery Center is an outpatient-focused program (Outpatient, Dual Dx) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. Under MHPAEA 2024 medical-necessity criteria disclosure, plan-specific criteria for each of these levels must be available to patients upon request. Mismatch between documented clinical need and offered level of care is a common source of authorization denial.

Insurance and payment

Payment and insurance posture: Crossroads Recovery Center operates primarily on commercial insurance. The implication for patients: higher typical cost-share, potentially more intensive programming, and the full burden of MHPAEA parity-rule dynamics — including appeal rights when the plan denies. Pre-admission Verification of Benefits (VOB) documentation should include: specific plan product and network status, deductible status at time of admission, coinsurance rate applicable, prior authorization status and turnaround, and out-of-pocket accumulation. Under MHPAEA 2024 disclosure rules, plan-specific medical-necessity criteria must be available on request.

Before you call

Operational admission checklist for Crossroads Recovery Center: (a) clinical assessment with documented ASAM 4e level-of-care recommendation; (b) insurance benefits verification in writing; (c) MAT policy documentation; (d) accreditation and licensure verification; (e) confirmed prior authorization for specific level of care. Each should be obtained in written form prior to admission. If the clinical situation involves opioid use disorder, confirm explicitly whether Crossroads Recovery Center offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Crossroads Recovery Center at a Glance

Levels of care

Outpatient · Dual Dx

Service settings

Outpatient, Regular outpatient treatment

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention

Age groups

Children/Adolescents, Adults

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicaid

Medicare

Private insurance

Coverage details →

TRICARE / VA

Contact & Location

Address

440 East Court Street, Marion, NC 28752

Facility direct line

828-659-8626

Questions about this facility

Common questions about Crossroads Recovery Center

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Crossroads Recovery Center listed in the SAMHSA Treatment Services Locator?

Crossroads Recovery Center appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Crossroads Recovery Center accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in NC accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Crossroads Recovery Center (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Crossroads Recovery Center directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Crossroads Recovery Center specifically. There is no obligation to admit — the call is informational.