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Clearwater Behavioral

Verified Treatment Center

Crossroads Treatment Center Richmond

Richmond, VA · 23223

SAMHSA Verified Outpatient MAT
Specializes in Veterans Dual Diagnosis Trauma-Informed Pregnancy-Postpartum

Photos sourced from facility public listings · Click to view full size

Key Takeaways for Crossroads Treatment Center Richmond

  • Outpatient · MAT offered
  • Accepts Medicaid, Medicare, Private insurance
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Crossroads Treatment Center Richmond

Crossroads Treatment Center Richmond is a SAMHSA-registered addiction-treatment facility located at Richmond, VA. The facility's programming is outpatient (Outpatient, MAT), not residential. Patient-level evaluation of this facility should distinguish three considerations: state licensure status, voluntary accreditation (CARF or Joint Commission), and clinical-framework alignment with current ASAM Criteria — each of which is independently verifiable.

Care levels at Crossroads Treatment Center Richmond

Level-of-care documentation: Crossroads Treatment Center Richmond is an outpatient-focused program (Outpatient, MAT) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. Under MHPAEA 2024 medical-necessity criteria disclosure, plan-specific criteria for each of these levels must be available to patients upon request. Mismatch between documented clinical need and offered level of care is a common source of authorization denial.

Insurance and payment

Crossroads Treatment Center Richmond accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. Benefit verification should be obtained in writing prior to admission and should document: network contract status for the specific insurance product, prior authorization requirements and approved day-count, applicable cost-sharing structure, and out-of-network secondary coverage (where applicable). Proceeding on verbal VOB creates material risk of post-admission benefit dispute.

Specialty programming

The facility's documented specialty programming includes: Young adults, Adult women, Pregnant/postpartum women. Evaluation of specialty-program alignment requires documented review of clinical team credentials, specialty-specific programming hours, and integrated assessment protocols. Specialty designation without documented clinical infrastructure is a recognized marketing pattern in the sector.

Before you call

Operational admission checklist for Crossroads Treatment Center Richmond: (a) clinical assessment with documented ASAM 4e level-of-care recommendation; (b) insurance benefits verification in writing; (c) MAT policy documentation; (d) accreditation and licensure verification; (e) confirmed prior authorization for specific level of care. Each should be obtained in written form prior to admission. The facility's documented pharmacotherapy offerings suggest MAT is available — confirm the specific medications and prescriber access during the admissions conversation.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Crossroads Treatment Center Richmond at a Glance

Levels of care

Outpatient · MAT

Service settings

Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment

Therapy approaches

Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Relapse prevention, Telemedicine/telehealth therapy

Age groups

Young Adults, Adults

Special populations

Young adults, Adult women, Pregnant/postpartum women, Adult men, Seniors or older adults, Veterans

Medications

Methadone, Buprenorphine with naloxone, Naltrexone (oral)

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Private insurance

Coverage details →

TRICARE / VA

Contact & Location

Address

3021 Mechanicsville Turnpike, Richmond, VA 23223

Facility direct line

(877) 734-3756

Questions about this facility

Common questions about Crossroads Treatment Center Richmond

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Crossroads Treatment Center Richmond listed in the SAMHSA Treatment Services Locator?

Crossroads Treatment Center Richmond appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Crossroads Treatment Center Richmond accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in VA accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Crossroads Treatment Center Richmond (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Crossroads Treatment Center Richmond directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Crossroads Treatment Center Richmond specifically. There is no obligation to admit — the call is informational.