Skip to main content
Clearwater Behavioral
Ellie Mental Health Baltimore- Cross Keys logo

Verified Treatment Center

Ellie Mental Health Baltimore- Cross Keys

Palatine, IL · 60067

SAMHSA Verified Outpatient Dual Dx
Specializes in Dual Diagnosis Trauma-Informed Adolescent

Photos sourced from facility public listings · Click to view full size

Key Takeaways for Ellie Mental Health Baltimore- Cross Keys

  • Outpatient · Dual Dx offered
  • Accepts Medicaid, Medicare, Private insurance, TRICARE/VA
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Ellie Mental Health Baltimore- Cross Keys

Located in Palatine, IL, Ellie Mental Health Baltimore- Cross Keys operates within the IL regulatory framework as a licensed addiction-treatment provider. The facility's programming is outpatient (Outpatient, Dual Dx), not residential. Structural evaluation of this facility's clinical posture requires review of state licensing records, accreditation status, and payer-network contracts.

Care levels at Ellie Mental Health Baltimore- Cross Keys

Level-of-care documentation: Ellie Mental Health Baltimore- Cross Keys is an outpatient-focused program (Outpatient, Dual Dx) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. Under MHPAEA 2024 medical-necessity criteria disclosure, plan-specific criteria for each of these levels must be available to patients upon request. Mismatch between documented clinical need and offered level of care is a common source of authorization denial.

Insurance and payment

Ellie Mental Health Baltimore- Cross Keys accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. The facility also accepts TRICARE or military benefits. Benefit verification should be obtained in writing prior to admission and should document: network contract status for the specific insurance product, prior authorization requirements and approved day-count, applicable cost-sharing structure, and out-of-network secondary coverage (where applicable). Proceeding on verbal VOB creates material risk of post-admission benefit dispute.

Specialty programming

The facility's documented specialty programming includes: Young adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence. Clinical verification of specialty programming should encompass credentialed staff profile, programming-hour documentation, and specialty-specific medical-necessity documentation for third-party authorization. The MHPAEA 2024 rule addresses specialty-program network adequacy for patients requiring specific clinical capabilities.

Before you call

Operational admission checklist for Ellie Mental Health Baltimore- Cross Keys: (a) clinical assessment with documented ASAM 4e level-of-care recommendation; (b) insurance benefits verification in writing; (c) MAT policy documentation; (d) accreditation and licensure verification; (e) confirmed prior authorization for specific level of care. Each should be obtained in written form prior to admission. If the clinical situation involves opioid use disorder, confirm explicitly whether Ellie Mental Health Baltimore- Cross Keys offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Ellie Mental Health Baltimore- Cross Keys at a Glance

Levels of care

Outpatient · Dual Dx

Service settings

Outpatient

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Dialectical behavior therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment

Age groups

Children/Adolescents, Young Adults, Adults, Seniors

Special populations

Young adults, Clients with co-occurring mental and substance use disorders, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD)

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Private insurance

Coverage details →

TRICARE / VA

Coverage details →

Contact & Location

Address

110 North Brockway Street, Palatine, IL 60067

Facility direct line

(443) 241-2731

Questions about this facility

Common questions about Ellie Mental Health Baltimore- Cross Keys

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Ellie Mental Health Baltimore- Cross Keys listed in the SAMHSA Treatment Services Locator?

Ellie Mental Health Baltimore- Cross Keys appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Ellie Mental Health Baltimore- Cross Keys accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in IL accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Ellie Mental Health Baltimore- Cross Keys (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Ellie Mental Health Baltimore- Cross Keys directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Ellie Mental Health Baltimore- Cross Keys specifically. There is no obligation to admit — the call is informational.