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Clearwater Behavioral
FreshStart Recovery Donner House logo

Verified Treatment Center

FreshStart Recovery Donner House

Phoenix, AZ · 85041

SAMHSA Verified Inpatient MAT Dual Dx
Specializes in Veterans Dual Diagnosis Trauma-Informed

Key Takeaways for FreshStart Recovery Donner House

  • Inpatient · MAT · Dual Dx offered
  • Accepts Medicaid
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About FreshStart Recovery Donner House

FreshStart Recovery Donner House (Phoenix, AZ) is a SAMHSA Behavioral Health Treatment Services Locator-registered facility. The facility offers a continuum of care across multiple levels — Inpatient, MAT, Dual Dx — which means it can, in principle, hold a patient across the arc of a typical treatment episode. Evaluation of this facility against current clinical standards should encompass ASAM 4e framework alignment, MAT policy, and payer-specific network status.

Care levels at FreshStart Recovery Donner House

The facility offers a continuum of care across multiple levels — Inpatient, MAT, Dual Dx — which means it can, in principle, hold a patient across the arc of a typical treatment episode. The practical question is whether it is genuinely strong at each level, or whether one level is the core business and the others are secondary. ASAM Criteria 4e level-of-care matching requires clinical assessment across six dimensions (withdrawal potential, biomedical conditions, emotional/behavioral/cognitive conditions, readiness, relapse risk, recovery environment). The alignment of FreshStart Recovery Donner House's offerings to any specific patient's clinical profile should be determined by an independent ASAM-aligned assessment prior to admission.

Insurance and payment

FreshStart Recovery Donner House accepts Medicaid — which is consequential because facilities that accept Medicaid tend to have the broadest patient populations and the most developed public-sector relationships, though reimbursement structures mean program intensity sometimes differs from commercial-focused centers. The operational prerequisite for admission is written documentation of: (a) network contract status; (b) prior authorization; (c) cost-sharing structure; (d) medical-necessity criteria applied. Absence of any of these four increases the probability of post-admission financial disagreement.

Specialty programming

The facility's documented specialty programming includes: Young adults, Adult women, Adult men. Specialty-program verification requires review of: (a) dedicated specialty-track programming hours per week; (b) specialty-credentialed clinical staffing (e.g., LCSW with trauma specialization, perinatal-nurse certification, adolescent-development training); (c) specialty-specific clinical assessment protocols; (d) specialty-specific outcome measurement. Marketing designation alone is insufficient for clinical confidence.

Before you call

Operational admission checklist for FreshStart Recovery Donner House: (a) clinical assessment with documented ASAM 4e level-of-care recommendation; (b) insurance benefits verification in writing; (c) MAT policy documentation; (d) accreditation and licensure verification; (e) confirmed prior authorization for specific level of care. Each should be obtained in written form prior to admission. The facility's documented pharmacotherapy offerings suggest MAT is available — confirm the specific medications and prescriber access during the admissions conversation.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

FreshStart Recovery Donner House at a Glance

Levels of care

Inpatient · MAT · Dual Dx

Service settings

Residential/24-hour residential, Long-term residential, Short-term residential

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Relapse prevention

Age groups

Young Adults, Adults

Special populations

Young adults, Adult women, Adult men, Seniors or older adults, Veterans, Members of military families

Medications

Buprenorphine with naloxone, Buprenorphine without naloxone, Medications for HIV treatment, Medications for Hepatitis C treatment, Clonidine, Medication for mental disorders

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

TRICARE / VA

Contact & Location

Facility direct line

480-343-0086

Website

www.fsraz.org

Questions about this facility

Common questions about FreshStart Recovery Donner House

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is FreshStart Recovery Donner House listed in the SAMHSA Treatment Services Locator?

FreshStart Recovery Donner House appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does FreshStart Recovery Donner House accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in AZ accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at FreshStart Recovery Donner House (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to FreshStart Recovery Donner House directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request FreshStart Recovery Donner House specifically. There is no obligation to admit — the call is informational.