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Clearwater Behavioral
Frontier Health Victory Center logo

Verified Treatment Center

Frontier Health Victory Center

Johnson City, TN · 37601

SAMHSA Verified Outpatient Dual Dx
Specializes in Dual Diagnosis

Key Takeaways for Frontier Health Victory Center

  • Outpatient · Dual Dx offered
  • Accepts Medicaid
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Frontier Health Victory Center

Frontier Health Victory Center (Johnson City, TN) is a SAMHSA Behavioral Health Treatment Services Locator-registered facility. The facility's programming is outpatient (Outpatient, Dual Dx), not residential. Evaluation of this facility against current clinical standards should encompass ASAM 4e framework alignment, MAT policy, and payer-specific network status.

Care levels at Frontier Health Victory Center

Frontier Health Victory Center is an outpatient-focused program (Outpatient, Dual Dx) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. ASAM Criteria 4e level-of-care matching requires clinical assessment across six dimensions (withdrawal potential, biomedical conditions, emotional/behavioral/cognitive conditions, readiness, relapse risk, recovery environment). The alignment of Frontier Health Victory Center's offerings to any specific patient's clinical profile should be determined by an independent ASAM-aligned assessment prior to admission.

Insurance and payment

Payment and insurance posture: Frontier Health Victory Center accepts Medicaid — which is consequential because facilities that accept Medicaid tend to have the broadest patient populations and the most developed public-sector relationships, though reimbursement structures mean program intensity sometimes differs from commercial-focused centers. Pre-admission Verification of Benefits (VOB) documentation should include: specific plan product and network status, deductible status at time of admission, coinsurance rate applicable, prior authorization status and turnaround, and out-of-pocket accumulation. Under MHPAEA 2024 disclosure rules, plan-specific medical-necessity criteria must be available on request.

Specialty programming

The facility's documented specialty programming includes: Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS, Persons 18 and older with serious mental illness (SMI). Clinical verification of specialty programming should encompass credentialed staff profile, programming-hour documentation, and specialty-specific medical-necessity documentation for third-party authorization. The MHPAEA 2024 rule addresses specialty-program network adequacy for patients requiring specific clinical capabilities.

Before you call

Operational admission checklist for Frontier Health Victory Center: (a) clinical assessment with documented ASAM 4e level-of-care recommendation; (b) insurance benefits verification in writing; (c) MAT policy documentation; (d) accreditation and licensure verification; (e) confirmed prior authorization for specific level of care. Each should be obtained in written form prior to admission. If the clinical situation involves opioid use disorder, confirm explicitly whether Frontier Health Victory Center offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Frontier Health Victory Center at a Glance

Levels of care

Outpatient · Dual Dx

Service settings

Outpatient

Age groups

Young Adults, Seniors

Special populations

Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS, Persons 18 and older with serious mental illness (SMI)

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

TRICARE / VA

Contact & Location

Address

2243 Eddie Williams Road, Johnson City, TN 37601

Facility direct line

423-638-4540

Questions about this facility

Common questions about Frontier Health Victory Center

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Frontier Health Victory Center listed in the SAMHSA Treatment Services Locator?

Frontier Health Victory Center appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Frontier Health Victory Center accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in TN accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Frontier Health Victory Center (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Frontier Health Victory Center directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Frontier Health Victory Center specifically. There is no obligation to admit — the call is informational.