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Clearwater Behavioral
Healing Place of New Hanover County logo

Verified Treatment Center

Healing Place of New Hanover County

Wilmington, NC · 28401

SAMHSA Verified Detox Inpatient

Photos sourced from facility public listings · Click to view full size

Key Takeaways for Healing Place of New Hanover County

  • Detox · Inpatient offered
  • Accepts Medicaid
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Healing Place of New Hanover County

Located in Wilmington, NC, Healing Place of New Hanover County operates within the NC regulatory framework as a licensed addiction-treatment provider. The facility provides residential + detox programming (28–90 days of 24/7 care) without a full outpatient step-down. Structural evaluation of this facility's clinical posture requires review of state licensing records, accreditation status, and payer-network contracts.

Care levels at Healing Place of New Hanover County

Level-of-care documentation: Healing Place of New Hanover County operates as a residential facility with detox on-site. Patients leaving here typically transition to outpatient treatment elsewhere, which makes aftercare planning a meaningful part of the admission conversation. Under MHPAEA 2024 medical-necessity criteria disclosure, plan-specific criteria for each of these levels must be available to patients upon request. Mismatch between documented clinical need and offered level of care is a common source of authorization denial.

Insurance and payment

Healing Place of New Hanover County accepts Medicaid — which is consequential because facilities that accept Medicaid tend to have the broadest patient populations and the most developed public-sector relationships, though reimbursement structures mean program intensity sometimes differs from commercial-focused centers. Benefit verification should be obtained in writing prior to admission and should document: network contract status for the specific insurance product, prior authorization requirements and approved day-count, applicable cost-sharing structure, and out-of-network secondary coverage (where applicable). Proceeding on verbal VOB creates material risk of post-admission benefit dispute.

Before you call

Pre-admission documentation for Healing Place of New Hanover County should include ASAM-framework level-of-care justification, plan-specific Verification of Benefits with network-contract confirmation, written MAT policy for opioid use disorder patients where applicable, and licensure/accreditation verification. If the clinical situation involves opioid use disorder, confirm explicitly whether Healing Place of New Hanover County offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Healing Place of New Hanover County at a Glance

Levels of care

Detox · Inpatient

Service settings

Residential/24-hour residential, Residential detoxification, Long-term residential

Therapy approaches

Motivational interviewing, Relapse prevention, 12-step facilitation

Age groups

Young Adults, Adults

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

TRICARE / VA

Contact & Location

Address

1000 Medical Center Drive, Wilmington, NC 28401

Facility direct line

(910) 970-4673

Website

thpnc.org

Questions about this facility

Common questions about Healing Place of New Hanover County

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Healing Place of New Hanover County listed in the SAMHSA Treatment Services Locator?

Healing Place of New Hanover County appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Healing Place of New Hanover County accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in NC accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Healing Place of New Hanover County (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Healing Place of New Hanover County directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Healing Place of New Hanover County specifically. There is no obligation to admit — the call is informational.