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NAMI New Orleans Westbank logo

Verified Treatment Center

NAMI New Orleans Westbank

Harvey, LA · 70058

SAMHSA Verified PHP MAT

Key Takeaways for NAMI New Orleans Westbank

  • PHP · MAT offered
  • Accepts Medicaid, Medicare
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About NAMI New Orleans Westbank

NAMI New Orleans Westbank is a SAMHSA-registered addiction-treatment facility located at Harvey, LA. The facility offers specific levels of care: PHP, MAT. Patient-level evaluation of this facility should distinguish three considerations: state licensure status, voluntary accreditation (CARF or Joint Commission), and clinical-framework alignment with current ASAM Criteria — each of which is independently verifiable.

Care levels at NAMI New Orleans Westbank

The facility's documented care levels are The facility offers specific levels of care: PHP, MAT. — each of which is appropriate for specific clinical presentations. Matching the level to the specific clinical need is the pre-admission work. ASAM Criteria 4e level-of-care matching requires clinical assessment across six dimensions (withdrawal potential, biomedical conditions, emotional/behavioral/cognitive conditions, readiness, relapse risk, recovery environment). The alignment of NAMI New Orleans Westbank's offerings to any specific patient's clinical profile should be determined by an independent ASAM-aligned assessment prior to admission.

Insurance and payment

NAMI New Orleans Westbank accepts Medicaid — which is consequential because facilities that accept Medicaid tend to have the broadest patient populations and the most developed public-sector relationships, though reimbursement structures mean program intensity sometimes differs from commercial-focused centers. The operational prerequisite for admission is written documentation of: (a) network contract status; (b) prior authorization; (c) cost-sharing structure; (d) medical-necessity criteria applied. Absence of any of these four increases the probability of post-admission financial disagreement.

Specialty programming

The facility's documented specialty programming includes: Persons 18 and older with serious mental illness (SMI). Clinical verification of specialty programming should encompass credentialed staff profile, programming-hour documentation, and specialty-specific medical-necessity documentation for third-party authorization. The MHPAEA 2024 rule addresses specialty-program network adequacy for patients requiring specific clinical capabilities.

Before you call

Pre-admission documentation for NAMI New Orleans Westbank should include ASAM-framework level-of-care justification, plan-specific Verification of Benefits with network-contract confirmation, written MAT policy for opioid use disorder patients where applicable, and licensure/accreditation verification. The facility's documented pharmacotherapy offerings suggest MAT is available — confirm the specific medications and prescriber access during the admissions conversation.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

NAMI New Orleans Westbank at a Glance

Levels of care

PHP · MAT

Service settings

Outpatient, Partial hospitalization/day treatment

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Dialectical behavior therapy, Group therapy, Individual psychotherapy, Abnormal involuntary movement scale

Age groups

Young Adults, Adults, Seniors

Special populations

Persons 18 and older with serious mental illness (SMI)

Medications

Haloperidol, Aripiprazole, Clozapine, Olanzapine, Olanzapine/Fluoxetine combination, Paliperidone

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Private insurance

TRICARE / VA

Contact & Location

Address

2051 8th Street, Harvey, LA 70058

Facility direct line

504-368-1944

Questions about this facility

Common questions about NAMI New Orleans Westbank

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is NAMI New Orleans Westbank listed in the SAMHSA Treatment Services Locator?

NAMI New Orleans Westbank appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does NAMI New Orleans Westbank accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in LA accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at NAMI New Orleans Westbank (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to NAMI New Orleans Westbank directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request NAMI New Orleans Westbank specifically. There is no obligation to admit — the call is informational.