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Clearwater Behavioral

Verified Treatment Center

Positive Pathways

Norfolk, VA · 23510

SAMHSA Verified Outpatient
Specializes in Veterans Dual Diagnosis Adolescent

Key Takeaways for Positive Pathways

  • Outpatient offered
  • Accepts Medicaid, Private insurance
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Positive Pathways

Positive Pathways is a SAMHSA-registered addiction-treatment facility located at Norfolk, VA. The facility's programming is outpatient (Outpatient), not residential. Patient-level evaluation of this facility should distinguish three considerations: state licensure status, voluntary accreditation (CARF or Joint Commission), and clinical-framework alignment with current ASAM Criteria — each of which is independently verifiable.

Care levels at Positive Pathways

Level-of-care documentation: Positive Pathways is an outpatient-focused program (Outpatient) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. Under MHPAEA 2024 medical-necessity criteria disclosure, plan-specific criteria for each of these levels must be available to patients upon request. Mismatch between documented clinical need and offered level of care is a common source of authorization denial.

Insurance and payment

Positive Pathways accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. Benefit verification should be obtained in writing prior to admission and should document: network contract status for the specific insurance product, prior authorization requirements and approved day-count, applicable cost-sharing structure, and out-of-network secondary coverage (where applicable). Proceeding on verbal VOB creates material risk of post-admission benefit dispute.

Specialty programming

The facility's documented specialty programming includes: Adolescents, Young adults, Adult women. Clinical verification of specialty programming should encompass credentialed staff profile, programming-hour documentation, and specialty-specific medical-necessity documentation for third-party authorization. The MHPAEA 2024 rule addresses specialty-program network adequacy for patients requiring specific clinical capabilities.

Before you call

Pre-admission due-diligence for Positive Pathways: (1) ASAM 4e level-of-care documentation matching clinical assessment; (2) written Verification of Benefits specific to insurance product; (3) MAT policy documentation (particularly buprenorphine and methadone continuation protocols for opioid use disorder patients); (4) accreditation verification via CARF or Joint Commission provider-search tools; (5) state licensing status confirmed via VA behavioral-health regulator inspection records. If the clinical situation involves opioid use disorder, confirm explicitly whether Positive Pathways offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Positive Pathways at a Glance

Levels of care

Outpatient

Service settings

Outpatient, Regular outpatient treatment

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Matrix Model, Relapse prevention

Age groups

Children/Adolescents

Special populations

Adolescents, Young adults, Adult women, Adult men, Seniors or older adults, Veterans

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

Coverage details →

TRICARE / VA

Contact & Location

Address

900 Granby Street, Norfolk, VA 23510

Facility direct line

757-543-1870

Questions about this facility

Common questions about Positive Pathways

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Positive Pathways listed in the SAMHSA Treatment Services Locator?

Positive Pathways appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Positive Pathways accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in VA accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Positive Pathways (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Positive Pathways directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Positive Pathways specifically. There is no obligation to admit — the call is informational.