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Clearwater Behavioral

Verified Treatment Center

Real Recovery by Pyramid Healthcare

Newport News, VA · 23607

SAMHSA Verified Detox Inpatient PHP IOP MAT
Specializes in Veterans

Key Takeaways for Real Recovery by Pyramid Healthcare

  • Detox · Inpatient · PHP · IOP offered
  • Accepts Medicaid, Private insurance, TRICARE/VA
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Real Recovery by Pyramid Healthcare

Located in Newport News, VA, Real Recovery by Pyramid Healthcare operates within the VA regulatory framework as a licensed addiction-treatment provider. The facility offers a continuum of care across multiple levels — Detox, Inpatient, PHP, IOP, MAT, Dual Dx — which means it can, in principle, hold a patient across the arc of a typical treatment episode. Structural evaluation of this facility's clinical posture requires review of state licensing records, accreditation status, and payer-network contracts.

Care levels at Real Recovery by Pyramid Healthcare

Level-of-care documentation: The facility offers a continuum of care across multiple levels — Detox, Inpatient, PHP, IOP, MAT, Dual Dx — which means it can, in principle, hold a patient across the arc of a typical treatment episode. The practical question is whether it is genuinely strong at each level, or whether one level is the core business and the others are secondary. Under MHPAEA 2024 medical-necessity criteria disclosure, plan-specific criteria for each of these levels must be available to patients upon request. Mismatch between documented clinical need and offered level of care is a common source of authorization denial.

Insurance and payment

Real Recovery by Pyramid Healthcare accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. The facility also accepts TRICARE or military benefits. The operational prerequisite for admission is written documentation of: (a) network contract status; (b) prior authorization; (c) cost-sharing structure; (d) medical-necessity criteria applied. Absence of any of these four increases the probability of post-admission financial disagreement.

Specialty programming

The facility's documented specialty programming includes: Adult women, Adult men, Veterans. Specialty-program verification requires review of: (a) dedicated specialty-track programming hours per week; (b) specialty-credentialed clinical staffing (e.g., LCSW with trauma specialization, perinatal-nurse certification, adolescent-development training); (c) specialty-specific clinical assessment protocols; (d) specialty-specific outcome measurement. Marketing designation alone is insufficient for clinical confidence.

Before you call

Operational admission checklist for Real Recovery by Pyramid Healthcare: (a) clinical assessment with documented ASAM 4e level-of-care recommendation; (b) insurance benefits verification in writing; (c) MAT policy documentation; (d) accreditation and licensure verification; (e) confirmed prior authorization for specific level of care. Each should be obtained in written form prior to admission. The facility's documented pharmacotherapy offerings suggest MAT is available — confirm the specific medications and prescriber access during the admissions conversation.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Real Recovery by Pyramid Healthcare at a Glance

Levels of care

Detox · Inpatient · PHP · IOP · MAT · Dual Dx

Service settings

Hospital inpatient/24-hour hospital inpatient, Outpatient, Residential/24-hour residential, Hospital inpatient detoxification, Hospital inpatient treatment, Outpatient day treatment or partial hospitalization, Intensive outpatient treatment, Regular outpatient treatment, Residential detoxification, Short-term residential

Therapy approaches

Anger management, Brief intervention, Cognitive behavioral therapy, Contingency management/motivational incentives, Motivational interviewing, Matrix Model

Age groups

Young Adults, Adults

Special populations

Adult women, Adult men, Veterans, Active duty military, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence

Medications

Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable), Medications for HIV treatment

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

Coverage details →

TRICARE / VA

Coverage details →

Contact & Location

Address

245 Chesapeake Avenue, Newport News, VA 23607

Facility direct line

828-545-3914

Questions about this facility

Common questions about Real Recovery by Pyramid Healthcare

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Real Recovery by Pyramid Healthcare listed in the SAMHSA Treatment Services Locator?

Real Recovery by Pyramid Healthcare appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Real Recovery by Pyramid Healthcare accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in VA accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Real Recovery by Pyramid Healthcare (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Real Recovery by Pyramid Healthcare directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Real Recovery by Pyramid Healthcare specifically. There is no obligation to admit — the call is informational.