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Clearwater Behavioral
Rochester General Hospital Addiction Services logo

Verified Treatment Center

Rochester General Hospital Addiction Services

Rochester, NY · 14621

SAMHSA Verified Outpatient MAT Dual Dx
Specializes in Dual Diagnosis Women-Only Adolescent

Key Takeaways for Rochester General Hospital Addiction Services

  • Outpatient · MAT · Dual Dx offered
  • Accepts Medicaid, Medicare, Private insurance, TRICARE/VA
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Rochester General Hospital Addiction Services

Rochester General Hospital Addiction Services is a SAMHSA-registered addiction-treatment facility located at Rochester, NY. The facility offers a continuum of care across multiple levels — Outpatient, MAT, Dual Dx — which means it can, in principle, hold a patient across the arc of a typical treatment episode. Patient-level evaluation of this facility should distinguish three considerations: state licensure status, voluntary accreditation (CARF or Joint Commission), and clinical-framework alignment with current ASAM Criteria — each of which is independently verifiable.

Care levels at Rochester General Hospital Addiction Services

The facility offers a continuum of care across multiple levels — Outpatient, MAT, Dual Dx — which means it can, in principle, hold a patient across the arc of a typical treatment episode. The practical question is whether it is genuinely strong at each level, or whether one level is the core business and the others are secondary. ASAM Criteria 4e level-of-care matching requires clinical assessment across six dimensions (withdrawal potential, biomedical conditions, emotional/behavioral/cognitive conditions, readiness, relapse risk, recovery environment). The alignment of Rochester General Hospital Addiction Services's offerings to any specific patient's clinical profile should be determined by an independent ASAM-aligned assessment prior to admission.

Insurance and payment

Payment and insurance posture: Rochester General Hospital Addiction Services accepts both Medicaid and commercial insurance, which is the broadest payer profile and typically correlates with programs that operate at scale across the economic spectrum. The facility also accepts TRICARE or military benefits. Pre-admission Verification of Benefits (VOB) documentation should include: specific plan product and network status, deductible status at time of admission, coinsurance rate applicable, prior authorization status and turnaround, and out-of-pocket accumulation. Under MHPAEA 2024 disclosure rules, plan-specific medical-necessity criteria must be available on request.

Specialty programming

The facility's documented specialty programming includes: Adult women, Clients with co-occurring mental and substance use disorders. Clinical verification of specialty programming should encompass credentialed staff profile, programming-hour documentation, and specialty-specific medical-necessity documentation for third-party authorization. The MHPAEA 2024 rule addresses specialty-program network adequacy for patients requiring specific clinical capabilities.

Before you call

Pre-admission due-diligence for Rochester General Hospital Addiction Services: (1) ASAM 4e level-of-care documentation matching clinical assessment; (2) written Verification of Benefits specific to insurance product; (3) MAT policy documentation (particularly buprenorphine and methadone continuation protocols for opioid use disorder patients); (4) accreditation verification via CARF or Joint Commission provider-search tools; (5) state licensing status confirmed via NY behavioral-health regulator inspection records. The facility's documented pharmacotherapy offerings suggest MAT is available — confirm the specific medications and prescriber access during the admissions conversation.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Rochester General Hospital Addiction Services at a Glance

Levels of care

Outpatient · MAT · Dual Dx

Service settings

Outpatient, Outpatient methadone/buprenorphine or naltrexone treatment, Regular outpatient treatment

Therapy approaches

Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling

Age groups

Children/Adolescents

Special populations

Adult women, Clients with co-occurring mental and substance use disorders

Medications

Acamprosate (Campral®), Buprenorphine with naloxone, Buprenorphine without naloxone, Buprenorphine (extended-release, injectable), Naltrexone (oral), Naltrexone (extended-release, injectable)

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Private insurance

Coverage details →

TRICARE / VA

Coverage details →

Contact & Location

Address

490 East Ridge Road, Rochester, NY 14621

Facility direct line

585-922-2500

Questions about this facility

Common questions about Rochester General Hospital Addiction Services

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Rochester General Hospital Addiction Services listed in the SAMHSA Treatment Services Locator?

Rochester General Hospital Addiction Services appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Rochester General Hospital Addiction Services accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in NY accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Rochester General Hospital Addiction Services (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Rochester General Hospital Addiction Services directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Rochester General Hospital Addiction Services specifically. There is no obligation to admit — the call is informational.