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UPMC Western Maryland Behavioral Health Services logo

Verified Treatment Center

UPMC Western Maryland Behavioral Health Services

Chattanooga, TN · 37403

SAMHSA Verified Joint Commission

Key Takeaways for UPMC Western Maryland Behavioral Health Services

  • Joint Commission accredited · SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About UPMC Western Maryland Behavioral Health Services

UPMC Western Maryland Behavioral Health Services is a SAMHSA-registered addiction-treatment facility located at Chattanooga, TN. The specific care levels offered by UPMC Western Maryland Behavioral Health Services should be confirmed directly with the admissions team. Patient-level evaluation of this facility should distinguish three considerations: state licensure status, voluntary accreditation (CARF or Joint Commission), and clinical-framework alignment with current ASAM Criteria — each of which is independently verifiable.

Care levels at UPMC Western Maryland Behavioral Health Services

Level-of-care documentation: Care-level specifics for UPMC Western Maryland Behavioral Health Services are not well-documented in the public SAMHSA record; a direct conversation with the admissions team is the reliable way to confirm what the facility actually provides. Under MHPAEA 2024 medical-necessity criteria disclosure, plan-specific criteria for each of these levels must be available to patients upon request. Mismatch between documented clinical need and offered level of care is a common source of authorization denial.

Insurance and payment

Payment and insurance specifics for UPMC Western Maryland Behavioral Health Services are not fully documented in the SAMHSA registry — a direct admissions conversation is the reliable way to confirm what forms of payment are accepted and at what network-contract level. Benefit verification should be obtained in writing prior to admission and should document: network contract status for the specific insurance product, prior authorization requirements and approved day-count, applicable cost-sharing structure, and out-of-network secondary coverage (where applicable). Proceeding on verbal VOB creates material risk of post-admission benefit dispute.

Before you call

Pre-admission due-diligence for UPMC Western Maryland Behavioral Health Services: (1) ASAM 4e level-of-care documentation matching clinical assessment; (2) written Verification of Benefits specific to insurance product; (3) MAT policy documentation (particularly buprenorphine and methadone continuation protocols for opioid use disorder patients); (4) accreditation verification via CARF or Joint Commission provider-search tools; (5) state licensing status confirmed via TN behavioral-health regulator inspection records. If the clinical situation involves opioid use disorder, confirm explicitly whether UPMC Western Maryland Behavioral Health Services offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

UPMC Western Maryland Behavioral Health Services at a Glance

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicaid

Medicare

Private insurance

TRICARE / VA

Contact & Location

Address

1000 E 3rd St STE 103, Chattanooga, TN 37403

Facility direct line

240-964-8585

Website

www.wmhs.com

Questions about this facility

Common questions about UPMC Western Maryland Behavioral Health Services

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is UPMC Western Maryland Behavioral Health Services listed in the SAMHSA Treatment Services Locator?

UPMC Western Maryland Behavioral Health Services appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does UPMC Western Maryland Behavioral Health Services accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in TN accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at UPMC Western Maryland Behavioral Health Services (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to UPMC Western Maryland Behavioral Health Services directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request UPMC Western Maryland Behavioral Health Services specifically. There is no obligation to admit — the call is informational.