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Clearwater Behavioral
Windows of Discovery Outpatient logo

Verified Treatment Center

Windows of Discovery Outpatient

London, KY · 40743

SAMHSA Verified Outpatient
Specializes in Dual Diagnosis Trauma-Informed

Key Takeaways for Windows of Discovery Outpatient

  • Outpatient offered
  • SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Windows of Discovery Outpatient

Windows of Discovery Outpatient is a SAMHSA-registered addiction-treatment facility located at London, KY. The facility's programming is outpatient (Outpatient), not residential. Patient-level evaluation of this facility should distinguish three considerations: state licensure status, voluntary accreditation (CARF or Joint Commission), and clinical-framework alignment with current ASAM Criteria — each of which is independently verifiable.

Care levels at Windows of Discovery Outpatient

Windows of Discovery Outpatient is an outpatient-focused program (Outpatient) — patients live at home or in sober living and attend treatment sessions. This level of care is clinically appropriate for mild-to-moderate substance use disorder, or for patients stepping down from residential. Operational prerequisite for admission: documented clinical assessment establishing medical necessity for the specific level of care Windows of Discovery Outpatient provides. The ASAM Criteria 4e framework is the benchmark standard for this assessment and is referenced in most major payer medical-necessity documents.

Insurance and payment

Payment and insurance specifics for Windows of Discovery Outpatient are not fully documented in the SAMHSA registry — a direct admissions conversation is the reliable way to confirm what forms of payment are accepted and at what network-contract level. The operational prerequisite for admission is written documentation of: (a) network contract status; (b) prior authorization; (c) cost-sharing structure; (d) medical-necessity criteria applied. Absence of any of these four increases the probability of post-admission financial disagreement.

Specialty programming

The facility's documented specialty programming includes: Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma. Clinical verification of specialty programming should encompass credentialed staff profile, programming-hour documentation, and specialty-specific medical-necessity documentation for third-party authorization. The MHPAEA 2024 rule addresses specialty-program network adequacy for patients requiring specific clinical capabilities.

Before you call

Operational admission checklist for Windows of Discovery Outpatient: (a) clinical assessment with documented ASAM 4e level-of-care recommendation; (b) insurance benefits verification in writing; (c) MAT policy documentation; (d) accreditation and licensure verification; (e) confirmed prior authorization for specific level of care. Each should be obtained in written form prior to admission. If the clinical situation involves opioid use disorder, confirm explicitly whether Windows of Discovery Outpatient offers medication-assisted treatment — buprenorphine, methadone, or naltrexone. Programs that do not are operating outside the current standard of care.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Windows of Discovery Outpatient at a Glance

Levels of care

Outpatient

Service settings

Outpatient

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy

Age groups

Young Adults, Adults, Seniors

Special populations

Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced trauma, Persons with post-traumatic stress disorder (PTSD)

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicaid

Medicare

Private insurance

TRICARE / VA

Contact & Location

Address

105 South Broad Street, London, KY 40743

Facility direct line

606-678-9183

Questions about this facility

Common questions about Windows of Discovery Outpatient

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Windows of Discovery Outpatient listed in the SAMHSA Treatment Services Locator?

Windows of Discovery Outpatient appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Windows of Discovery Outpatient accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in KY accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Windows of Discovery Outpatient (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Windows of Discovery Outpatient directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((888) 333-RECOV) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Windows of Discovery Outpatient specifically. There is no obligation to admit — the call is informational.